How to improve transit service for today’s workers and commuters

Backgrounder

How to improve transit service for today’s workers and commuters

U.S. metro areas need a new transit approach that is tailored to serving the needs of today’s workers.

Despite being its primary mission, most U.S. transit agencies fail to serve citizens without access to automobiles, also known as transit-dependent riders. Per capita transit ridership in the U.S. has decreased since World War II. The COVID-19 pandemic intensified that decline. In the future, instead of doubling down on failed strategies, such as having incumbent transit providers build new light-rail lines, U.S. metro areas need a new transit approach that is tailored to serving the needs of today’s workers.

Ways To Change Transit Service Design for the Better

  • Adjust geographic coverage by redesigning existing bus routes to serve population centers, adding service on weekend days, and reducing it during off-peak periods.
  • Improve bus-run times by consolidating stops and using technology to speed up trips, such as transit signal priority.
  • Take a holistic approach that integrates fixed-route services, on-demand services, private services, bike-sharing, ridesharing, and (eventually) automated vehicles.
Graph of how transit ridership has changed since 1951

Improving Transit Governance

  • Transition most transit agencies into mobility management agencies that coordinate services across public, private, non-profit, and contracted transit entities.
  • Contract with quality private and non-profit operators wherever possible, as other developed countries do.
  • Eliminate laws that prevent competition and protect transit monopolies.
  • Improve accountability and transparency by setting performance goals to be met by all transit providers.

Changing Transit Funding

  • Eliminate federal transit subsidies for capital projects and provide subsidies for operations and maintenance in ways that reward transit agencies that provide high-quality, low-cost services.
  • Provide user-side subsidies to transit-dependent customers that allow them to use the vouchers or funds on whichever transit service is best for them.
  • Charge transit-choice riders—those with access to another transport mode—the full price of providing the transit services to them.  

21st Century Transit: Free Market Transit Policy